The Kokusai 21 Hotel is situated in the heart of Nagano, near many transportation and entertainment spots. The city center is located in near proximity and can be reached by a variety of local transportation options. Local spots to visit include the Nagano Prefecture Office and Zenko-ji Temple. The local transportation choices are near the Kokusai 21 Hotel. The front desk can book a car service, sometimes at no charge to the consumer.

Rooms at the Kokusai 21 Hotel are available in a wide range of upgrade options including standard deluxe and suites. Bed upgrades and additional services are available.

The knowledgeable staff will help during the stay with any questions that arise. There is a large lobby that serves as the mainframe of the Kokusai 21 Hotel. The front desk will help provide many services including information on local tourist spots, translation inquiries, and money exchange. Guests may choose to chill in the on site pool or dine on the in house menu items. The restaurant serves both Chinese and Western cuisines.